AI-powered Engagement

Keep Customers
EngagedWith AI

Automate your retention strategy with AI agents that build loyalty, re-engage cold leads, and personalize every customer interaction at scale.

Retention Overview
Total LTV
₹4.2M▲ 12.4%
Churn Rate
1.8%▼ 4.5%

Active Loyalty Workflow

Re-engaging "Dormant" SegmentLTV: +₹2.4L
New Winback Message

"Anand, long time no see! We missed you..."

Proactive AI Engagement

SaarthiDesk doesn't wait for customers to leave. It listens to behavior and acts instantly.

Behavioral Triggers

Detect patterns when customers slow down activity and trigger gentle check-ins.

Omnichannel Reach

Communicate via WhatsApp, Email, or SMS based on where your user is most active.

Instant Response

AI answers questions in milliseconds, keeping the momentum high during critical moments.

Warning: High Churn Risk

Client #902 has not logged in for 10 days

AI Action Triggered

Personal Winback Sequence sent

Stop Churn
Before It Starts

Our AI monitors every customer's health score in real-time. When a "cold" signal is detected, the Retention Flywheel activates automatically.

Predictive Risk Scoring

Analyzes transaction drops, usage slowing, or inactive milestones in real-time.

Automated Win-back Sequences

Initiates highly custom re-engagement drips automatically across chosen triggers.

Dynamic Re-engagement Offers

Generates precise, target discount offerings computed to win back the segment.

The Personalization
Engine

AI doesn't just send templates, it crafts unique messages using active customer context—past purchases, preferred timing, and brand affinity.

Syncs with CRM & LMS Data
Sentiment Analysis per Interaction
AI Generating Message...
Model: Saarthi_LTV_v4
1. CRM Scan Active2. Affinity Match: Ethiopian Coffee3. Computed Discount (15%)

Formulating personalized discount campaign...

Confidence Score: 98%Context: Previous Purchase

Automated Loyalty Programs

Turn casual shoppers into brand advocates by rewarding them exactly when it matters.

VIP Automated Access

AI identifies top 5% spenders and sends early-access links to new collections via WhatsApp instantly.

Premium AccessV6 COUPON
👑
Early Access IDSAARTHI_VIP_902
Active

Milestone Rewards

Celebrate customer birthdays or purchase anniversaries with auto-generated coupons that expire to drive urgency.

Happy Birthday🎁 20% OFF GIFTExp: 3 days
Milestone Reward
ANNIVERSARYSAARTHI_MILESTONE_3

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