Introducing Unified Inbox 2.0

One Inbox For Every
Customer Conversation

Manage WhatsApp, Instagram, email, and website chats from a single AI-powered workspace. Stop switching tabs, start closing deals.

Unified Inbox Interface Mockup

The World's Most Connected Inbox

Connect with your customers where they spend most of their time.

WhatsApp Business

Official API integration for bulk messaging and instant support with verified badges.

Instagram DMs

Manage comments, story mentions, and direct messages in a single streamlined thread.

Unified Email & Web

Sync Gmail, Outlook, and your custom domains results alongside your live website chat.

SMART INTELLIGENCE

AI-Powered Prioritization

1

Urgent Query Detection

Our AI automatically flags frustrated customers or refund requests for immediate attention.

2

Team Assignment

Intelligently route chats to agents based on their workload and language expertise.

3

Internal Collaboration

Tag teammates and leave private notes within customer threads for seamless handovers.

AI Smart Prioritization UI

Measure Success in Real-Time

Avg. Response Time

1m 24s

+ 23% from last week

Resolution Rate

94.2%

+ 4% from last week

Active Agents

12 / 15

3 on break right now

Daily Chat Vol.

1,482

Highest vol. 2-3 PM

Loved by Indian SMBs

Join 5,000+ businesses growing with SaarthiDesk.

SaarthiDesk transformed our customer support. We used to miss so many Instagram DMs, but now everything is in one place. Our response time dropped from 4 hours to 10 minutes.

VK

Vikram Khanna

Owner, Zen Threads

The AI reply suggestions are scary good. It understands our complex queries perfectly and saves my agents hours of typing repetitive answers every single day.

PM

Priya Mehta

Founder, Luxe Boutique

Managing a team of 10 was hard before SaarthiDesk. Now I can see exactly who is handling what, and we use internal notes to solve complex queries together.

AJ

Ankit Jain

CEO, TechStack India

Start Automating Customer Conversations Today

Unlock the power of unified messaging and AI for your team. Join the future of customer experience.

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